Skip to content
Industry Practice

Retail & Consumer

Unified commerce, personalization, and supply chain intelligence.

Sector Practice

We help retailers and consumer brands unify commerce across digital and physical channels, personalize at the edge of profitability, and bring AI into merchandising, demand forecasting, and customer service — without becoming hostage to any single platform.

Where we focus

  • Headless commerce, composable architecture, and OMS modernization
  • Customer data platforms, identity resolution, and consented personalization
  • Demand forecasting, allocation, and assortment optimization with ML
  • Store technology, frictionless checkout, and associate enablement

Outcomes we've delivered

  • Replatformed a $2B specialty retailer onto a composable commerce stack
  • Lifted conversion 19% with a re-architected CDP and personalization layer
  • Cut markdowns 11% via ML-driven demand and allocation for 1,800 stores

Have a retail & consumer challenge in mind?

A senior partner in the practice will join the first call.